Information
SHIPPING POLICY

Shipping Overview

At RushKick, we prioritize swift and secure delivery of your orders. Our team processes all purchases within 1-2 business days, ensuring your carefully selected items are promptly prepared for shipment. Whether you're shopping for everyday essentials or seasonal favorites, our logistics network is optimized to handle diverse product categories with care. We partner with reliable carriers to maintain consistent service quality across all destinations.

Shipping Timeframe

Processing typically completes within 48 hours of order confirmation, excluding weekends and holidays. Transit durations vary based on your location and selected shipping method. Domestic deliveries generally reach customers within 5-7 business days after dispatch, while international shipments may require 10-20 business days depending on customs clearance procedures. During peak seasons, slight delays may occur due to increased carrier volumes.

Shipping Costs

We offer transparent shipping options tailored to different order values:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

All shipping fees are calculated during checkout based on your cart total and destination.

Shipping Regions

Currently, we ship to most countries across North America, Europe, and select Asian markets. Some remote locations and restricted territories may not be serviceable due to carrier limitations. During checkout, our system automatically verifies deliverability to your address. For specific inquiries about your region, please contact our support team before placing your order.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking number and carrier details. This allows you to monitor your package's journey through our partners' online tracking systems. For consolidated shipments, individual tracking updates may appear sequentially as different items progress through our fulfillment network.

Delayed or Lost Shipments

While we strive for timely deliveries, occasional delays may occur due to unforeseen circumstances. If your shipment exceeds the estimated delivery window by more than 5 business days, please first check the tracking information for updates. For unresolved issues, contact our customer service at [email protected] with your order number. We'll investigate promptly and keep you informed throughout the resolution process.

Customs & Import Duties

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and vary based on product categories and declared value. We recommend checking with your customs office for potential charges before ordering. Unfortunately, we cannot predict or reimburse these third-party fees, nor can we declare packages as gifts to avoid duties.
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