Hey there! Ever had one of those moments where you just wanted to chat with someone real about a product? That’s exactly why we’re here. At Rushkick, we don’t just sell stuff—we build relationships. And trust me, we’re not your typical faceless corporation. Our founder, Jake, still replies to emails personally (though he might take a day or two during peak seasons!).
Whether you’ve got a question, a suggestion, or just want to share your latest unboxing video (we love those!), here’s how to reach us:
Fun fact: Last month, a customer called about a sizing issue at 5:45pm on a Friday. Our team stayed late just to sort it out—because that’s what we do.
Honestly? Some of our best product ideas came from customer emails. Like our ultra-comfy sneaker insoles—that was all thanks to Sarah from Texas who kept telling us, “My feet hurt after marathons!” So speak up; we’re all ears.
Pro tip: Need help fast? Try our Live Chat during business hours. Our support team’s average response time is just 3 minutes!
And hey—if you’re ever in Akron, stop by our office. The coffee’s always on, and we’ve got a wall covered in customer postcards from around the world. Maybe yours will be next?
